Day-one access.
Tom™ plus virtual primary and behavioral health for Medicare and Medicaid populations.
CHRA brings shared infrastructure, unified data, and modern technology together as Primary Care as a Service (PCaaS). It expands access, strengthens prevention, improves chronic condition management, and coordinates care—while reducing administrative burden and supporting the rural workforce.


Built to fit each state and community, CHRA creates a flywheel of rising quality and lower costs. The model is designed for long-term economic sustainability—delivering real value to providers and better outcomes for patients, with the goal of moving beyond ongoing subsidies.
The CHRA unites local providers, virtual services, and advanced technology through a single network. At the center is Tom™, Lumeris’ Primary Care as a Service (PCaaS) platform that orchestrates care using agentic AI—combining intelligence, personalization, and the human touch.
As enrollment and connectivity grow, impact compounds across access, experience, and outcomes.
patients supported, including ~1.5M in value-based arrangement
in medical expenses under management
total cost-of-care reduction across leading partnerships
years operating at scale with 63+ EHR integrations and 75 payer pipelines