Your doctor can’t be everywhere. Your care can.
Tom helps your care team stay connected to your health between visits—with timely follow-up, helpful reminders, and the right information when you need care. By keeping your doctor informed, Tom also helps make in-office visits more meaningful and productive.
From follow-through to follow-up, Tom makes it easier to be a patient.
Care team coordination
Timely, helpful reminders
Between-visit check-ins
Clear next steps
Proactive patient outreach
Patient engagement on your terms
Chronic condition management
Tom helps manage your chronic conditions with reminders, coaching, and regular check-ins—so your care plan never loses momentum.
Key Services:
- Blood pressure and blood sugar tracking (patient-reported)
- Diabetes and hypertension check-ins
- Pre- and post-visit follow-ups
- Medication adherence support
- Health behavior coaching (diet, exercise, smoking cessation)
- Condition-specific screenings and lab scheduling
Prevention and wellness
From screenings to vaccines, Tom supports preventive care by keeping patients informed, prepared, and connected to the right care—at the right time.
Key Services:
- Cancer screenings (breast, cervical, colorectal)
- Depression and tobacco use screening
- Immunization reminders
- Annual Wellness Visit outreach
- Personalized health education
- Lifestyle coaching and assessment scoring
Care coordination
Tom helps bridge the gaps during care transitions—making sure you understand next steps and feel supported every step of the way.
Key Services:
- Appointment nudges and overdue visit reminders
- Discharge instruction follow-ups
- Referral and lab scheduling support
- Symptom check and care team alerts
- Escalations and conversation summaries for clinicians
- In-workflow notifications and warm handoffs
What powers Tom’s support?
Personalized patient engagement
Multi-modal communication
Clinical insight integration
Intelligent care orchestration
Real-time monitoring & escalation
Seamless scheduling support
How does Tom make my care more connected and accessible?
By bringing the right information together and helping coordinate next steps, Tom helps make your care more connected, timely, and personal.
No more guesswork
Care that responds to change
Less waiting, more doing
Backed by your doctors
Questions patients ask about Tom.
How does Tom help patients between doctor visits?
Tom helps patients stay connected to their care between visits. It can support reminders, check-ins, follow-up, and other routine outreach based on information from your care team. Tom helps make care feel more timely and connected, while your doctor and care team remain in control of clinical decisions.
Will AI replace my doctor or nurse?
No. Tom is designed to support your doctor, nurses, and care team—not replace them. It can help with routine outreach, reminders, and follow-up so your care team has more time to focus on your needs. Your physician remains responsible for clinical decisions and your care.
How does Tom know when to contact me?
Tom works with information your care team already uses to support your care, such as recent visits, screenings, care plans, and follow-up needs. That helps Tom support timely reminders and outreach between visits.
Tom isn’t a general-purpose AI chatbot working on its own. It’s designed to work as part of your healthcare team. Your care team can stay connected to your interactions with Tom, review conversation summaries, and step in when their expertise is needed. Your doctor remains in control of your care.
Is Tom a chatbot?
Tom is more than a chatbot. It’s an AI platform designed to support primary care by helping with patient outreach, follow-up, care coordination, and other routine tasks between visits. Tom works alongside your care team, helping you stay connected to your care while keeping physicians and clinicians involved when their expertise is needed.
How can AI improve access to primary care?
AI can help extend the reach of primary care beyond the office visit by supporting routine outreach, reminders, follow-up, and care coordination between appointments. Tom helps care teams stay connected to more patients without adding more manual work, so people can get timely support while physicians focus their time on the care and decisions that need them most.
Is AI safe to use in primary care?
AI can be used safely in primary care when it is designed with clear clinical guardrails and keeps healthcare professionals in control. Tom supports care teams by handling routine tasks and helping surface relevant information, while clinical decisions remain with licensed providers. Tom is built to work within the care team—not replace it.
